Shipping policy

Shipping Policy

Thank you for shopping with Katawano.

Processing Time

Orders are typically processed within 1–3 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note that processing times may be slightly longer during new launches, holidays, or high-volume periods.

Domestic U.S. Shipping

We currently ship within the United States.

Estimated delivery time for domestic orders is approximately 5–7 business days after shipment, depending on your location and carrier delays.

Free Shipping

We offer free standard shipping on all U.S. orders over $30 before taxes and after discounts.

Orders under $30 will have shipping calculated at checkout.

Shipping Delays

While we do our best to ensure timely delivery, Katawano is not responsible for shipping delays caused by carriers, weather conditions, or other circumstances outside of our control.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. Katawano is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping address, contact us as soon as possible at [your email address].